{"id":32173,"date":"2022-09-05T09:00:00","date_gmt":"2022-09-05T14:00:00","guid":{"rendered":"https:\/\/thelogicgroup.com\/?p=32173"},"modified":"2022-05-23T15:30:15","modified_gmt":"2022-05-23T20:30:15","slug":"msp-experience-managed-service-provider-needs","status":"publish","type":"post","link":"https:\/\/thelogicgroup.com\/msp-experience-managed-service-provider-needs\/","title":{"rendered":"MSP Experience Every Managed Service Provider Should Have"},"content":{"rendered":"\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-3bft7ot-72121785f47227a0728ce31165f4b12e\">\n.avia-section.av-3bft7ot-72121785f47227a0728ce31165f4b12e{\nbackground-color:#3187bc;\nbackground-image:unset;\n}\n<\/style>\n<div id='amg-diagonal-overlay'  class='avia-section av-3bft7ot-72121785f47227a0728ce31165f4b12e header_color avia-section-large avia-no-border-styling  avia-builder-el-0  el_before_av_one_full  avia-builder-el-first  avia-bg-style-scroll av-minimum-height av-minimum-height-25 av-height-25  container_wrap fullsize'   data-av_minimum_height_pc='25' data-av_min_height_opt='25'><div class='container av-section-cont-open' ><main  role=\"main\" itemprop=\"mainContentOfPage\"  class='template-page content  av-content-full alpha units'><div class='post-entry post-entry-type-page post-entry-32173'><div class='entry-content-wrapper clearfix'>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-37med9p-1f4332a88b6cd35a38b7fb2003b39789\">\n.flex_column.av-37med9p-1f4332a88b6cd35a38b7fb2003b39789{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-37med9p-1f4332a88b6cd35a38b7fb2003b39789 av_one_full  avia-builder-el-1  avia-builder-el-no-sibling  first flex_column_div av-zero-column-padding  '     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-l2s241v3-b78e88c7e2dc8c01ae0235cbebb9a552\">\n#top .av-special-heading.av-l2s241v3-b78e88c7e2dc8c01ae0235cbebb9a552{\nmargin:0px 0px 0px 0px;\npadding-bottom:0;\n}\nbody .av-special-heading.av-l2s241v3-b78e88c7e2dc8c01ae0235cbebb9a552 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-l2s241v3-b78e88c7e2dc8c01ae0235cbebb9a552 .av-subheading{\nfont-size:23px;\n}\n<\/style>\n<div  class='av-special-heading av-l2s241v3-b78e88c7e2dc8c01ae0235cbebb9a552 av-special-heading-h1 blockquote modern-quote modern-centered  avia-builder-el-2  avia-builder-el-no-sibling  av-linked-heading'><h1 class='av-special-heading-tag '  itemprop=\"headline\"  >MSP Experience Every Managed Service Provider Should Have<\/h1><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><\/div>\n<\/div><\/div><\/main><!-- close content main element --><\/div><\/div><div id='after_section_1'  class='main_color av_default_container_wrap container_wrap fullsize'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-full alpha units'><div class='post-entry post-entry-type-page post-entry-32173'><div class='entry-content-wrapper clearfix'>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-2cznalp-2986a86fde45b1f4b422e9d12d31992c\">\n.flex_column.av-2cznalp-2986a86fde45b1f4b422e9d12d31992c{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-2cznalp-2986a86fde45b1f4b422e9d12d31992c av_one_full  avia-builder-el-3  el_after_av_section  el_before_av_one_full  avia-builder-el-first  first flex_column_div av-zero-column-padding  '     ><p>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-23hs71p-38f0f35fdf79bf9814217965928f4386\">\n.avia-image-container.av-23hs71p-38f0f35fdf79bf9814217965928f4386 img.avia_image{\nbox-shadow:none;\n}\n.avia-image-container.av-23hs71p-38f0f35fdf79bf9814217965928f4386 .av-image-caption-overlay-center{\ncolor:#ffffff;\n}\n<\/style>\n<div  class='avia-image-container av-23hs71p-38f0f35fdf79bf9814217965928f4386 av-styling- avia-align-center  avia-builder-el-4  el_before_av_hr  avia-builder-el-first '   itemprop=\"image\" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/ImageObject\" ><div class=\"avia-image-container-inner\"><div class=\"avia-image-overlay-wrap\"><img decoding=\"async\" fetchpriority=\"high\" class='wp-image-32189 avia-img-lazy-loading-not-32189 avia_image ' src=\"https:\/\/thelogicgroup.com\/wp-content\/uploads\/2022\/09\/MSP-Experience-Every-Managed-Service-Provider-Should-Have-1500x430.jpg\" alt='What to look for in a MSP' title='January Blog 2 - What to look for in a MSP'  height=\"430\" width=\"1500\"  itemprop=\"thumbnailUrl\"  \/><\/div><\/div><\/div><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-1nd8f2l-f89ae8a4c2d8420c4c4fa30ab6314300\">\n#top .hr.hr-invisible.av-1nd8f2l-f89ae8a4c2d8420c4c4fa30ab6314300{\nheight:20px;\n}\n<\/style>\n<div  class='hr av-1nd8f2l-f89ae8a4c2d8420c4c4fa30ab6314300 hr-invisible  avia-builder-el-5  el_after_av_image  el_before_av_textblock '><span class='hr-inner '><span class=\"hr-inner-style\"><\/span><\/span><\/div><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-l2s24h1z-f9cb0a082e7f09d42bd40f355d9dadef\">\n#top .av_textblock_section.av-l2s24h1z-f9cb0a082e7f09d42bd40f355d9dadef .avia_textblock{\nfont-size:20px;\n}\n<\/style>\n<section  class='av_textblock_section av-l2s24h1z-f9cb0a082e7f09d42bd40f355d9dadef '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/BlogPosting\" itemprop=\"blogPost\" ><div class='avia_textblock'  itemprop=\"text\" ><p><span style=\"font-weight: 400;\">When you need IT support, you can always turn to a <\/span><span style=\"font-weight: 400;\">managed services provider (MSP<\/span><span style=\"font-weight: 400;\">). An MSP is an outsourced IT solution that offers a selection of services, from cloud migration to network monitoring and much more. It\u2019s their job to ensure that your infrastructure is in top condition, your issues are solved quickly, and your infrastructure is protected. However, before you choose a vendor to partner with, you need to make sure they have the right <\/span><span style=\"font-weight: 400;\">MSP experience<\/span><span style=\"font-weight: 400;\">.<\/span><\/p>\n<\/div><\/section><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-l2s27wsi-9b989348e0cb554d051e7314905bec7d\">\n#top .av-special-heading.av-l2s27wsi-9b989348e0cb554d051e7314905bec7d{\npadding-bottom:10px;\ncolor:#4a4a4a;\n}\nbody .av-special-heading.av-l2s27wsi-9b989348e0cb554d051e7314905bec7d .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-l2s27wsi-9b989348e0cb554d051e7314905bec7d .special-heading-inner-border{\nborder-color:#4a4a4a;\n}\n.av-special-heading.av-l2s27wsi-9b989348e0cb554d051e7314905bec7d .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-l2s27wsi-9b989348e0cb554d051e7314905bec7d av-special-heading-h2 custom-color-heading blockquote modern-quote  avia-builder-el-7  el_after_av_textblock  el_before_av_textblock  amg-blog-heading av-linked-heading'><h2 class='av-special-heading-tag '  itemprop=\"headline\"  >Finding a Partner With the Right MSP Experience<\/h2><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><br \/>\n<section  class='av_textblock_section av-l2s2bjqy-ef6179b37575cbd75057c6c547192d52 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/BlogPosting\" itemprop=\"blogPost\" ><div class='avia_textblock'  itemprop=\"text\" ><div id=\"lp-pom-text-364\" class=\"lp-element lp-pom-text nlh\">\n<p><span style=\"font-weight: 400;\">When you\u2019re shopping for an MSP, it\u2019s important to keep in mind that you\u2019re entrusting the backbone of your operations to a third party. Finding the right vendor for your business is no small decision. You need to find a provider that has advanced <\/span><span style=\"font-weight: 400;\">MSP experience<\/span><span style=\"font-weight: 400;\"> and fits well with your organization. So <\/span><span style=\"font-weight: 400;\">how do you choose a managed service provider<\/span><span style=\"font-weight: 400;\">?<\/span><\/p>\n<p><span style=\"font-weight: 400;\">There are a variety of factors to consider. Most businesses tend to focus on price, but it\u2019s easy to forget that a low price doesn\u2019t guarantee quality. If all you care about is the cost, then you\u2019re doing your company a disservice. To find the right fit, you need to <\/span><span style=\"font-weight: 400;\">understand the managed services<\/span><span style=\"font-weight: 400;\"> that the provider offers.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Here are some <\/span><span style=\"font-weight: 400;\">questions to ask a managed service provider<\/span><span style=\"font-weight: 400;\">:<\/span><\/p>\n<\/div>\n<div id=\"lp-pom-text-364\" class=\"lp-element lp-pom-text nlh\"><\/div>\n<\/div><\/section><\/p><\/div><div  class='flex_column av-1d08ckt-738720d46e581face0bca27a89364b93 av_one_full  avia-builder-el-9  el_after_av_one_full  el_before_av_one_full  first flex_column_div  column-top-margin'     ><p>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-l2s2cr9d-80a9a962831703261256a1b45dc9e299\">\n#top .av-special-heading.av-l2s2cr9d-80a9a962831703261256a1b45dc9e299{\nmargin:0px 0px 0px 0px;\npadding-bottom:0;\ncolor:#7e8f87;\n}\nbody .av-special-heading.av-l2s2cr9d-80a9a962831703261256a1b45dc9e299 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-l2s2cr9d-80a9a962831703261256a1b45dc9e299 .special-heading-inner-border{\nborder-color:#7e8f87;\n}\n.av-special-heading.av-l2s2cr9d-80a9a962831703261256a1b45dc9e299 .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-l2s2cr9d-80a9a962831703261256a1b45dc9e299 av-special-heading-h3 custom-color-heading blockquote modern-quote  avia-builder-el-10  el_before_av_textblock  avia-builder-el-first  av-linked-heading'><h3 class='av-special-heading-tag '  itemprop=\"headline\"  >Do You Offer Managed Services or Break\/Fix Solutions?<\/h3><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><br \/>\n<section  class='av_textblock_section av-l2s2dnkb-6b16788060409bade3cb90a431a65362 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/BlogPosting\" itemprop=\"blogPost\" ><div class='avia_textblock'  itemprop=\"text\" ><div id=\"lp-pom-text-32\" class=\"lp-element lp-pom-text nlh\">\n<div id=\"lp-pom-text-364\" class=\"lp-element lp-pom-text nlh\">\n<p><span style=\"font-weight: 400;\">IT support comes in two flavors: break\/fix and <\/span><span style=\"font-weight: 400;\">managed service<\/span><span style=\"font-weight: 400;\">s. Break\/fix refers to you calling an IT company to fix a problem or perform an upgrade. It\u2019s a reactive and outdated approach to IT service that has been mostly replaced by <\/span><span style=\"font-weight: 400;\">managed service<\/span><span style=\"font-weight: 400;\">s.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Like with the break\/fix model, you\u2019re still relying on an outsourced provider with <\/span><span style=\"font-weight: 400;\">managed service<\/span><span style=\"font-weight: 400;\">s. However, <\/span><span style=\"font-weight: 400;\">managed service<\/span><span style=\"font-weight: 400;\">s take a proactive approach to IT. This means that you\u2019re not waiting for something to go wrong before getting help. Rather, the MSP is actively working to prevent issues before they happen, in addition to troubleshooting. They can also prepare your IT infrastructure for your current and future needs.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Although MSPs can provide break\/fix services, that should not be the only experience they have. You want a well-rounded provider with <\/span><span style=\"font-weight: 400;\">MSP experience<\/span><span style=\"font-weight: 400;\"> that extends past simple troubleshooting. Having proactive solutions can help your business avoid downtime.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">To learn about the capabilities of the MSP you\u2019re considering, you should ask them questions about what <\/span><span style=\"font-weight: 400;\">services they offer<\/span><span style=\"font-weight: 400;\">. You should also ask about their certifications, staff skill sets, and availability. The best MSPs can handle all of your IT needs.<\/span><\/p>\n<\/div>\n<div id=\"lp-pom-text-364\" class=\"lp-element lp-pom-text nlh\"><\/div>\n<\/div>\n<div id=\"lp-pom-text-34\" class=\"lp-element lp-pom-text nlh\"><\/div>\n<\/div><\/section><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-l2s2e0qo-d9a9b419d96ffdfab32cfbd01460b411\">\n#top .av-special-heading.av-l2s2e0qo-d9a9b419d96ffdfab32cfbd01460b411{\nmargin:0px 0px 0px 0px;\npadding-bottom:0;\ncolor:#7e8f87;\n}\nbody .av-special-heading.av-l2s2e0qo-d9a9b419d96ffdfab32cfbd01460b411 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-l2s2e0qo-d9a9b419d96ffdfab32cfbd01460b411 .special-heading-inner-border{\nborder-color:#7e8f87;\n}\n.av-special-heading.av-l2s2e0qo-d9a9b419d96ffdfab32cfbd01460b411 .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-l2s2e0qo-d9a9b419d96ffdfab32cfbd01460b411 av-special-heading-h3 custom-color-heading blockquote modern-quote  avia-builder-el-12  el_after_av_textblock  el_before_av_textblock  av-linked-heading'><h3 class='av-special-heading-tag '  itemprop=\"headline\"  >Do You Offer 24\/7 Monitoring?<\/h3><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><br \/>\n<section  class='av_textblock_section av-l2s2ezjf-680527c90784fe08d3dfedef267e6cca '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/BlogPosting\" itemprop=\"blogPost\" ><div class='avia_textblock'  itemprop=\"text\" ><div id=\"lp-pom-text-32\" class=\"lp-element lp-pom-text nlh\">\n<div id=\"lp-pom-text-364\" class=\"lp-element lp-pom-text nlh\">\n<p><span style=\"font-weight: 400;\">With the proliferation of cyberthreats, cybersecurity has become a growing business concern. In fact, the average cost of a data breach is about $4.24 million according to <\/span><a href=\"https:\/\/www.ibm.com\/security\/data-breach\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">IBM<\/span><\/a><span style=\"font-weight: 400;\"> and the Ponemon Institute. The last thing anybody wants is for their network to be hacked.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Remote monitoring is one of the best ways to stop a threat before it becomes a major problem. This service involves IT specialists monitoring and managing your network remotely. Using network monitoring tools, administrators are alerted to any abnormalities in your system. If a threat is detected, the MSP steps in to solve the problem before it can impact your operations.\u00a0\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Cyberattacks and network failures can happen any time. That\u2019s why it\u2019s important to have an <\/span><span style=\"font-weight: 400;\">MSP that offers<\/span><span style=\"font-weight: 400;\"> 24\/7 monitoring. This service is a first line of defense if there\u2019s a malicious attempt on your infrastructure.<\/span><\/div>\n<div id=\"lp-pom-text-364\" class=\"lp-element lp-pom-text nlh\"><\/div>\n<\/div>\n<div id=\"lp-pom-text-34\" class=\"lp-element lp-pom-text nlh\"><\/div>\n<\/div><\/section><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-l2s2fizt-a3448745e215f65c905e23fdf35625aa\">\n#top .av-special-heading.av-l2s2fizt-a3448745e215f65c905e23fdf35625aa{\nmargin:0px 0px 0px 0px;\npadding-bottom:0;\ncolor:#7e8f87;\n}\nbody .av-special-heading.av-l2s2fizt-a3448745e215f65c905e23fdf35625aa .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-l2s2fizt-a3448745e215f65c905e23fdf35625aa .special-heading-inner-border{\nborder-color:#7e8f87;\n}\n.av-special-heading.av-l2s2fizt-a3448745e215f65c905e23fdf35625aa .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-l2s2fizt-a3448745e215f65c905e23fdf35625aa av-special-heading-h3 custom-color-heading blockquote modern-quote  avia-builder-el-14  el_after_av_textblock  el_before_av_textblock  av-linked-heading'><h3 class='av-special-heading-tag '  itemprop=\"headline\"  >How Long Do You Take To Respond to Inquiries?<\/h3><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><br \/>\n<section  class='av_textblock_section av-l2s2gcf5-ee2588703ae50c7fd9042c0d78b43209 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/BlogPosting\" itemprop=\"blogPost\" ><div class='avia_textblock'  itemprop=\"text\" ><div id=\"lp-pom-text-32\" class=\"lp-element lp-pom-text nlh\">\n<div id=\"lp-pom-text-364\" class=\"lp-element lp-pom-text nlh\">\n<p><span style=\"font-weight: 400;\">Downtime means your employees can\u2019t work, and if they can\u2019t work, your company loses money. No organization can afford prolonged downtime that prevents their staff from doing their jobs, so getting solutions quickly is crucial to your success.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The MSP you partner with should be available to provide assistance as soon as you need it. You can always ask your MSP candidate directly about their response time. However, you may also want to look at what their reviews are saying about their service.<\/span><\/p>\n<\/div>\n<div id=\"lp-pom-text-364\" class=\"lp-element lp-pom-text nlh\"><\/div>\n<\/div>\n<div id=\"lp-pom-text-34\" class=\"lp-element lp-pom-text nlh\"><\/div>\n<\/div><\/section><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-l2s2h5c9-273da95bae8642c37f1eea1a336ed091\">\n#top .av-special-heading.av-l2s2h5c9-273da95bae8642c37f1eea1a336ed091{\nmargin:0px 0px 0px 0px;\npadding-bottom:0;\ncolor:#7e8f87;\n}\nbody .av-special-heading.av-l2s2h5c9-273da95bae8642c37f1eea1a336ed091 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-l2s2h5c9-273da95bae8642c37f1eea1a336ed091 .special-heading-inner-border{\nborder-color:#7e8f87;\n}\n.av-special-heading.av-l2s2h5c9-273da95bae8642c37f1eea1a336ed091 .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-l2s2h5c9-273da95bae8642c37f1eea1a336ed091 av-special-heading-h3 custom-color-heading blockquote modern-quote  avia-builder-el-16  el_after_av_textblock  el_before_av_textblock  av-linked-heading'><h3 class='av-special-heading-tag '  itemprop=\"headline\"  >Can You Tell Me About Your Customer Service?<\/h3><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><br \/>\n<section  class='av_textblock_section av-l2s2hlop-b17c3e87986fb33806dd1198e596fa0a '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/BlogPosting\" itemprop=\"blogPost\" ><div class='avia_textblock'  itemprop=\"text\" ><div id=\"lp-pom-text-32\" class=\"lp-element lp-pom-text nlh\">\n<div id=\"lp-pom-text-364\" class=\"lp-element lp-pom-text nlh\">\n<p><span style=\"font-weight: 400;\">Have you ever eaten at a restaurant where the food was great, but the service was terrible? Despite enjoying the food, you likely aren\u2019t going back if it was a bad experience. While it doesn\u2019t have a direct impact on the quality of their services, you don\u2019t want to deal with an unprofessional MSP.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">While you\u2019re reading customer reviews, you should be able to get a sense of what the vendor\u2019s customer service is like. As with any good business relationship, your MSP should see itself as your partner. A partner takes an interest in your business and wants to help you improve it. If there are any signs of unprofessionalism, you may want to look at a few other candidates.<\/span><\/p>\n<\/div>\n<div id=\"lp-pom-text-364\" class=\"lp-element lp-pom-text nlh\"><\/div>\n<\/div>\n<div id=\"lp-pom-text-34\" class=\"lp-element lp-pom-text nlh\"><\/div>\n<\/div><\/section><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-l2s2hw8v-8db45625c39d90a5ee90f57e68db118e\">\n#top .av-special-heading.av-l2s2hw8v-8db45625c39d90a5ee90f57e68db118e{\nmargin:0px 0px 0px 0px;\npadding-bottom:0;\ncolor:#7e8f87;\n}\nbody .av-special-heading.av-l2s2hw8v-8db45625c39d90a5ee90f57e68db118e .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-l2s2hw8v-8db45625c39d90a5ee90f57e68db118e .special-heading-inner-border{\nborder-color:#7e8f87;\n}\n.av-special-heading.av-l2s2hw8v-8db45625c39d90a5ee90f57e68db118e .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-l2s2hw8v-8db45625c39d90a5ee90f57e68db118e av-special-heading-h3 custom-color-heading blockquote modern-quote  avia-builder-el-18  el_after_av_textblock  el_before_av_textblock  av-linked-heading'><h3 class='av-special-heading-tag '  itemprop=\"headline\"  >How Are You Improving Your Services?<\/h3><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><br \/>\n<section  class='av_textblock_section av-l2s2i8ee-2e3f2ac4c8bba8f3f3e11acf9ddcad03 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/BlogPosting\" itemprop=\"blogPost\" ><div class='avia_textblock'  itemprop=\"text\" ><div id=\"lp-pom-text-32\" class=\"lp-element lp-pom-text nlh\">\n<div id=\"lp-pom-text-364\" class=\"lp-element lp-pom-text nlh\">\n<p><span style=\"font-weight: 400;\">The technology landscape moves quickly, and MSPs need to keep pace if they want to provide the best solutions. An MSP should be strategically focused on improving their services. If they act like they\u2019re content with what they already have to offer, then they may not be your best option.<\/span><\/p>\n<\/div>\n<div id=\"lp-pom-text-364\" class=\"lp-element lp-pom-text nlh\"><\/div>\n<\/div>\n<div id=\"lp-pom-text-34\" class=\"lp-element lp-pom-text nlh\"><\/div>\n<\/div><\/section><\/p><\/div><\/p>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-lhy231-b81c76770b49c666150ba7de5552bee0\">\n.flex_column.av-lhy231-b81c76770b49c666150ba7de5552bee0{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-lhy231-b81c76770b49c666150ba7de5552bee0 av_one_full  avia-builder-el-20  el_after_av_one_full  avia-builder-el-last  first flex_column_div av-zero-column-padding  column-top-margin'     ><p>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-l2s2imdo-74f18d912aa35650071ea88d98156274\">\n#top .av-special-heading.av-l2s2imdo-74f18d912aa35650071ea88d98156274{\npadding-bottom:10px;\ncolor:#4a4a4a;\n}\nbody .av-special-heading.av-l2s2imdo-74f18d912aa35650071ea88d98156274 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-l2s2imdo-74f18d912aa35650071ea88d98156274 .special-heading-inner-border{\nborder-color:#4a4a4a;\n}\n.av-special-heading.av-l2s2imdo-74f18d912aa35650071ea88d98156274 .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-l2s2imdo-74f18d912aa35650071ea88d98156274 av-special-heading-h2 custom-color-heading blockquote modern-quote  avia-builder-el-21  el_before_av_textblock  avia-builder-el-first  amg-blog-heading av-linked-heading'><h2 class='av-special-heading-tag '  itemprop=\"headline\"  >Get the Managed Services You Deserve<\/h2><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><br \/>\n<section  class='av_textblock_section av-l2s2iz49-68286d8c7b206f09c58a54b8163444fb '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/BlogPosting\" itemprop=\"blogPost\" ><div class='avia_textblock'  itemprop=\"text\" ><div id=\"lp-pom-text-364\" class=\"lp-element lp-pom-text nlh\">\n<p><span style=\"font-weight: 400;\">The Logic Group is an industry-leading MSP that\u2019s dedicated to the success of our clients. We follow <\/span><span style=\"font-weight: 400;\">managed service provider best practices<\/span><span style=\"font-weight: 400;\"> to ensure you\u2019re always getting the most out of your infrastructure. If you need customized service, we can tailor our solutions to meet your needs.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Contact us today to learn more.<\/span><\/p>\n<\/div>\n<\/div><\/section><\/p><\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":32189,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[7],"tags":[97,100,96,99,98],"class_list":["post-32173","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-managed-it","tag-how-do-you-choose-a-managed-service-provider","tag-managed-service-provider-best-practices","tag-msp-experience","tag-questions-to-ask-a-managed-service-provider","tag-understand-the-managed-services"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>MSP Experience Every MSP Should Have | The Logic Group<\/title>\n<meta name=\"description\" content=\"A managed service provider can help you overcome your IT challenges. 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